Intercom vs Tidio

Take a look at how Intercom and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. Intercom scores 4.5 out of 5 from 2927 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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Intercom Logo

Intercom

4.5
(2,927)
Tidio Logo

Tidio

4.7
(1,413)
At a Glance
Intercom Logo
Intercom
Starting at:
$74.00/month
Tidio Logo
Tidio
Starting at:
$19.00/month
Overview
Intercom Logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
Tidio Logo
Tidio
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
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Pricing
Intercom Logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
Tidio Logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Reviewer's Segments
Intercom Logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Tidio Logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
Intercom Logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio Logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Intercom Logo
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Tidio Logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Intercom Logo
Intercom
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tidio Logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Intercom Logo
Intercom
Total integrations: 132
  • Acquire.io
  • Agile CRM
  • Airmeet
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AppMaster.io
  • AppSumo
  • Appy Pie
  • Attio
  • Automate.io
  • Automizy
  • Avochato
  • BRYTER
  • Baremetrics
  • Bubble
  • Cakemail
  • Calendar
  • Canny
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Clearbit
  • Close
  • CloudCannon
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Contento
  • Creatio
  • Deskxpand
  • Dialpad Talk
  • Discourse
  • Domain.com
  • Duda
  • Elastic Email
  • EngageBay
  • Enonic
  • Fibery
  • Flowrite
  • Flywheel
  • Framer
  • Freedcamp
  • GUDSHO Video
  • Genesis Pro
  • Ghost
  • Gist
  • GitHub
  • GoToWebinar
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Forms
  • Help.com
  • Helpshift
  • Hopin
  • HostWP.io
  • Hostinger Website Builder
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Impact
  • Inbenta Chatbots
  • Insightly CRM
  • Intuit Mailchimp
  • Jira Core
  • Kinsta
  • Kissflow
  • Kissmetrics
  • Kommo
  • Landbot
  • Litmus
  • Livestorm
  • Loom
  • Mailercloud
  • Mailmodo
  • Mailture
  • Makeswift
  • Managed Server Hosting
  • Microsoft Teams
  • Namecheap Website Builder
  • Neuroflash
  • Nimble
  • Nutshell
  • OpenPhone
  • Outgrow
  • Overloop
  • Pagecloud
  • PartnerStack
  • Pinecone
  • Populr
  • Pory.io
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesflare
  • Segment
  • Shopify
  • Shuffle
  • Site.es
  • Site123
  • Sitecore Experience Manager
  • Skuid
  • SmartSuite
  • Smith.ai Live Website Chat
  • Softr
  • Stract
  • Streak
  • Stripe
  • Supermetrics
  • SupportBee
  • Supportbench
  • SurveySparrow
  • Survicate
  • Testimonial
  • Texta.ai
  • Thinkific Plus
  • Time Doctor
  • Trainual
  • Ucraft
  • Userlike
  • Vero Workflows
  • Viewabo
  • WP Engine
  • Wappalyzer
  • WebinarGeek
  • Wistia
  • Wix
  • Wrike
  • Xperify
  • Zendesk Chat
  • Zendesk Support Suite
  • Zoho CRM
  • ZoomInfo Chat
  • Zowie
  • folk
  • tawk.to
Tidio Logo
Tidio
Total integrations: 11
  • Acquire.io
  • Agile CRM
  • Airmeet
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AppMaster.io
  • AppSumo
  • Appy Pie
  • Attio
  • Automate.io
  • Automizy
  • Avochato
  • BRYTER
  • Baremetrics
  • Bubble
  • Cakemail
  • Calendar
  • Canny
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Clearbit
  • Close
  • CloudCannon
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Contento
  • Creatio
  • Deskxpand
  • Dialpad Talk
  • Discourse
  • Domain.com
  • Duda
  • Elastic Email
  • EngageBay
  • Enonic
  • Fibery
  • Flowrite
  • Flywheel
  • Framer
  • Freedcamp
  • GUDSHO Video
  • Genesis Pro
  • Ghost
  • Gist
  • GitHub
  • GoToWebinar
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Forms
  • Help.com
  • Helpshift
  • Hopin
  • HostWP.io
  • Hostinger Website Builder
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Impact
  • Inbenta Chatbots
  • Insightly CRM
  • Intuit Mailchimp
  • Jira Core
  • Kinsta
  • Kissflow
  • Kissmetrics
  • Kommo
  • Landbot
  • Litmus
  • Livestorm
  • Loom
  • Mailercloud
  • Mailmodo
  • Mailture
  • Makeswift
  • Managed Server Hosting
  • Microsoft Teams
  • Namecheap Website Builder
  • Neuroflash
  • Nimble
  • Nutshell
  • OpenPhone
  • Outgrow
  • Overloop
  • Pagecloud
  • PartnerStack
  • Pinecone
  • Populr
  • Pory.io
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesflare
  • Segment
  • Shopify
  • Shuffle
  • Site.es
  • Site123
  • Sitecore Experience Manager
  • Skuid
  • SmartSuite
  • Smith.ai Live Website Chat
  • Softr
  • Stract
  • Streak
  • Stripe
  • Supermetrics
  • SupportBee
  • Supportbench
  • SurveySparrow
  • Survicate
  • Testimonial
  • Texta.ai
  • Thinkific Plus
  • Time Doctor
  • Trainual
  • Ucraft
  • Userlike
  • Vero Workflows
  • Viewabo
  • WP Engine
  • Wappalyzer
  • WebinarGeek
  • Wistia
  • Wix
  • Wrike
  • Xperify
  • Zendesk Chat
  • Zendesk Support Suite
  • Zoho CRM
  • ZoomInfo Chat
  • Zowie
  • folk
  • tawk.to
Top Alternatives
Intercom Logo
Intercom
See all alternatives
Tidio Logo
Tidio
See all alternatives
Company Details
Intercom Logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011
Tidio Logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013