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WordPress.com
4.4
(2,501)
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WordPress.com Reviews & Product Details

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
WordPress.com Categories on Findstack
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What WordPress.com is best for?
How does WordPress.com compare to Jimdo?
What are the pros and cons of WordPress.com?
WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
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WordPress.com Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 07, 2024
WordPress.com Logo
2,501 WordPress.com Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Sep 23, 2019
 Source
Overall Rating:
5.0
SS
Support S.
Team Leader
Share
"“WordPress.com is easy to use CMS software”"
What do you like best about WordPress.com?

I like WordPress.com mainly because it is user friendly and easy to use even with little or no technical knowledge. The other reason why I like WordPress.com is its effectiveness when extending functionality of a site as it has plenty of plugins. Also, management of a website is easy from any PC. Another upside of WordPress.com is its cost efficiency. Last but not the least is that WordPress.com is search engine optimized, and published posts are ranked high in Google search.

What do you dislike about WordPress.com?

Updating some plugins such as iThemes security can stop a user from accessing his website out of htaccess issues. Also, Wordpress.com is prone to hacker and other attacks where site data is stolen. The other disturbing part of WordPress.com is its customization as coding is highly needed.

What problems is WordPress.com solving and how is that benefiting you?

With WordPress.com, it has been very easy to manage our site from any computer and thus effective in content management. The intuitive interface of WordPress has helped us in adding blog posts, new pages, and images. The functionality of the website has also been greatly expanded with WordPress as there are numerous plugins set for this purpose.

Small Business (50 or fewer emp.)
Sep 22, 2019
 Source
Overall Rating:
5.0
Evita G. avatar
Evita G.
Founder Of Curlyvita Blog
Share
"Wordpress: The Website Builder of the Future "
What do you like best about WordPress.com?

I like how user friendly Wordpress is, especially on the backend. It’s easy for me to create new drop down lists and menu additions. As well as posting new blog content. I like that I am able to upload as much content as I need.

What do you dislike about WordPress.com?

I dislike that Wordpress is the numerous plugins, updates accompanied by theme changes. Some of the plugins take long to update and the security regarding spam comments is frequent. I don’t agree with having to pay for a service to ensure that these falsified comments don’t appear on my page. This should be a free function through Wordpress.

What problems is WordPress.com solving and how is that benefiting you?

I am solving the problem of having a communication tool to use for my audience to create blog posts that women want to see and hear about. A blog site was needed for me to talk about my book and post blog stories on and showcase my portfolio and freelance writing for future clients.

Enterprise (> 1000 emp.)
Sep 21, 2019
 Source
Overall Rating:
5.0
Ashley W. avatar
Ashley W.
Senior Software Programmer
Share
"WordPress makes your creativity fly"
What do you like best about WordPress.com?

What I like about WordPress is that you have no limitations when it comes to creating something you imagine. You have access to the cpanel to control everything, access to plugins that are very useful for your website or blog, and free or paid templates. It's perfect for everything.

What do you dislike about WordPress.com?

WordPress is very good by itself, the only thing I don't like is the way in which the free domain is assigned (url.wordpress.com), and it would be great if they made it shorter with an acronym (url.wp.com). However, this is only visual and you can pay for a premium domain.

What problems is WordPress.com solving and how is that benefiting you?

Since I started using WordPress to manage my blog and my e-commerce has become much easier and more intuitive. They have given me the necessary tools to have 100% control over everything. Thanks WordPress.

Small Business (50 or fewer emp.)
Sep 19, 2019
 Source
Overall Rating:
5.0
محمد . avatar
محمد .
Cashier
Share
"Best Web Developing Platform Ever."
What do you like best about WordPress.com?

Wordpress is the very best and useful and easy to use platform for developing websites users can easily develop websites like eCommerce,Store,Portfolio or company organization websites its best platform for beginners and drag and drop web developers.

What do you dislike about WordPress.com?

in wordpress you easily solve errors and recover lost data easily in wordpress you can backup your data and wordpress protect your privacy very highly.

What problems is WordPress.com solving and how is that benefiting you?

in wordpress you can promote your business online via wordpress like developing website and advertise with wordpress mostly organizations uses wordpress for there businesses.

Enterprise (> 1000 emp.)
Sep 19, 2019
 Source
Overall Rating:
5.0
Joseph B. avatar
Joseph B.
Marketing Staff
Share
"WordPress is a comfortable software to manage, perfect for developing your web space"
What do you like best about WordPress.com?

WordPress is a wonderful platform for anyone who uses it. It has a concise interface in sight and practice of any user, provides a number of specific features for the enjoyment and enjoyment of a space designed to develop websites where you can capture any type of relevant information about your business or to create blogs Where you can share, attach information to make yourself known as a worker in any area, whether advertising, market, among others. WordPress is perfect for the growth of a company, to note important notices of your qualities, this tool simplifies and perfects your work aspect

What do you dislike about WordPress.com?

Among one of the drawbacks of WordPress is the fact that you need a good internet connection for the platform to open and function correctly, to allow you to quickly and quickly design the web space or create a blog correctly, correctly, wordpress has a simple interface but when it is a problem it is difficult to perceive easily, not everything is as explicit as it seems. WordPress is a tool that may not be complicated to handle but if you have to keep learning from your mistakes continuously to know where to solve them.

What problems is WordPress.com solving and how is that benefiting you?

WordPress is a tool that has benefited me greatly, through it he can advertise my work, and make me known as a professional in the field. I have created websites to compare and publish information related to my business for the growth and improvement of it. I have my personal blog where I know myself as a professional and I share characteristics related to the area where I work. It is a fundamental tool for the development and progress of a professional

Enterprise (> 1000 emp.)
Sep 19, 2019
 Source
Overall Rating:
5.0
Anthony K. avatar
Anthony K.
Marketing Staff
Share
"WordPress is the software designed to create blogs and web spaces."
What do you like best about WordPress.com?

WordPress is a platform with many benefits for the use and enjoy professionalism. It helps the incalculable growth of business productivity for any worker. WordPress allows you to create and create web spaces, personal blog, among other things. Prepare since with this tool forms from the beginning, set up a web space of the information that you like the most with the proposal to inform or publicize a product. Create or design a personal blog, since it gives you the possibility of developing a profile own where you make yourself known, and make known through the sharing of information appropriate to the work. It is an easy, comfortable and attractive tool

What do you dislike about WordPress.com?

Among the disadvantages of this platform, this reason is that despite its great use and good interface, WordPress is not a software with easy problems to decipher and solve. It is a somewhat arduous process trying to counteract the errors present when creating a space and when publishing information. Also, trying to solve them is a cumbersome process for anyone

What problems is WordPress.com solving and how is that benefiting you?

Thanks to WordPress, my work as a professional in the company has made good progress. He created as a professional in particular, improved my abilities to know how to run a website and managed my own personal blog where I became known as a professional. I admire WordPress as an ideal platform to share information, spread messages and publicize any product to anyone.

Enterprise (> 1000 emp.)
Sep 18, 2019
 Source
Overall Rating:
5.0
Richard W. avatar
Richard W.
Marketing Staff
Share
"WordPress allows you to create a website or your own personal blog"
What do you like best about WordPress.com?

WordPress is an incredible software that has features that adapt to the need of each user. It allows you to design a web space where you can capture any type of information that you want to make known, configure it to your liking, and allows you to create your own personal blog, where you can share information of interest and relevant to your work, making yourself known with your WordPress work has a simple, friendly and super agile interface, you don't have to be a professional in the area to design your own blog or to design a space. It is super necessary as a work tool since it allows you to share and publicize your work through publicity embodied in your blog or on your website

What do you dislike about WordPress.com?

It is a simple and complete software, but one of the things that I do not like is any inconvenience that is presented with this tool is somewhat arduous of correction, since, the inconveniences with the platform are not so simple to solve, although we have a simple interface, we have, the case of updates is somewhat cumbersome, this update is always the application and it takes me a while to try to overcome it

What problems is WordPress.com solving and how is that benefiting you?

WordPress has greatly benefited my work in the company. It has given me the opportunity to design web pages where I can capture information relevant to my work, quickly and modernly, configure and adapt the entire space to the needs of every client. Leading platform, dedicated to all users who have the need to publicize about their field, in the advertising area. Compare important information with my clients, with my colleagues, which adds great value to me as a worker and reflects me as a high demand professional

Small Business (50 or fewer emp.)
Sep 18, 2019
 Source
Overall Rating:
5.0
Diorling M. avatar
Diorling M.
Diseñador Grafico De Pagina Web
Share
"Excelente para personas con poco o nulo conocimiento en desarrollo web"
What do you like best about WordPress.com?

Es gratuito, fácil de usar, tiene plantillas para lo que desees y te permite escalar hasta desarrollar una pagina web completa con edición de CSS que te ayuda a personalizar totalmente tu sitio web y ademas, con un gran espacio para almacenaje. No necesitas tener conocimiento de diseño de paginas web, pues Wordpress.com es bastante intuitiva. El menú esta dispuesto de una forma en la cual es fácil conseguir todas las herramientas para personalizar tu sitio.

What do you dislike about WordPress.com?

Al ser gratuito es muy limitado. Si no pagas por un plan, hay un limite de personalización que se basa en las plantillas que puedes usar. Es para personas con poco conocimiento de desarrollo web, pero lo bueno es que puedes escalar a medida que vayas familiarizándote con todo lo que tiene que ver con el desarrollo web. Los planes me parecen un poco más costoso que si adquiero un hosting con otras empresas, puedo encontrarlas incluso a mitad de precio.

What problems is WordPress.com solving and how is that benefiting you?

Estuve evaluando Wordpress.com para crear mi propia pagina web debido a la gratuidad de la misma y a la posibilidad de escalar, pero llegue a la conclusión de que es mucho mejor usar Wordpress.org y adquirir un hosting aparte, debido a que se puede personalizar mucho mejor las paginas web y que el precio es mucho más módico adquiriendo un hosting aparte que el plan de Wordpress.com. De igual forma creo que es perfecta para personas con poco o nulo conocimiento de desarrollo web ya que es muy intuitiva y sencilla. Es excelente para familiarizarse con todo lo que tiene que ver con las paginas web y luego migrar a Wordpress.org que ofrece muchas ventajas.

Enterprise (> 1000 emp.)
Sep 14, 2019
 Source
Overall Rating:
5.0
Marcus P. avatar
Marcus P.
Marketing Staff
Share
"The main platform to design your own website"
What do you like best about WordPress.com?

WoordPress reassures me a fascinating tool for anyone. It is a software that allows you a variety of features, among which, it allows you to create or design your own website or design a personal blog to share quality information. The tool is very well adapted to the needs of every user, from designing the space, advertising, sharing quality information, among other things. It has a simple interface, does not require much prior knowledge to handle it, is adaptable and super feasible in a work area. WordPress is a perfect instrument to simplify working life

What do you dislike about WordPress.com?

WordPress has some features that I do not like, such as the fact that any problem that occurs with the platform is not easy to solve. Although it is an instrument with a simple interface, it is difficult to decipher, the whole problem cannot be solved, it is quick to perceive. Which implies time expenditure and labor reduction. All these problems imply that it retains the application, and it becomes somewhat ingenious for any user to manipulate it.

What problems is WordPress.com solving and how is that benefiting you?

WordPress has meant great progress in my working life. It has given me the ease of adding great customization to my business, with this tool I have designed my own web space where I reflect relevant information and compare any questions with my colleagues. I also have a personal blog, where my information is reflected as a professional, which adds great value as a worker. WordPress is a very complete, agile and fast tool. I am satisfied with the application

Enterprise (> 1000 emp.)
Sep 13, 2019
 Source
Overall Rating:
5.0
Oliver T. avatar
Oliver T.
Sales And Marketing Specialist
Share
"Now with WordPress it is possible to design blogs and web spaces"
What do you like best about WordPress.com?

I love WordPress because it is an incredible software, it offers me a variability and quantity of easy to use features. It offers me clarity at the moment as a user to connect and make publications. Variability where any user can use the platform as they see fit, can create blogs or design web spaces. It allows me to announce any type of publication. WordPress is a tool that has excellent features that help me design drafts and schedule ads

What do you dislike about WordPress.com?

WordPress is a wonderful tool, but it has a couple of disadvantages, such as the fact that it can offer expensive versions, although it is a free software, there are updates that can be very expensive, also requires frequent updates to be able to have optimal operation. WordPress is a simple tool, it is not complicated, but the development of its programming can be somewhat tedious for non-professional people

What problems is WordPress.com solving and how is that benefiting you?

WordPress has benefited me a lot in my work aspect, I have presented myself as a simple website design solution and a way to share relevant information with my group of colleagues and clients. It has allowed me to design personal blogs. It has an organization to accommodate web spaces, which is ideal for developing many spaces that are not designed. This tool is easy, convenient and agile of manipulators, benefiting from my work, which makes my productivity lighter and more comfortable.

Small Business (50 or fewer emp.)
Aug 29, 2019
 Source
Overall Rating:
5.0
Anne M. avatar
Anne M.
Web Developer
Share
"Best web platform for a variety of purposes "
What do you like best about WordPress.com?

I love the fact that Wordpress continues development as well as the depth and breadth of the community, who contribute so many paid and free plugins which are readily available to anyone who needs them. Ease of use and ease of integrating 3rd party solutions make it a truly desirable platform. Ease of access and install and of course the fact that it is available free of charge are why it is the most recognized website platform around.

What do you dislike about WordPress.com?

Version conflicts can be a pain when you encounter a site that has not been updated to the most current release for one reason or another. This usually occurs when someone is running a plugin that hasn't been updated and they are worried about making changes to the site. My advice is to try to keep everything updated so you don't have to do this kind of troubleshooting because it can be a major pain.

What problems is WordPress.com solving and how is that benefiting you?

It is a great platform for many different types of projects. You can easily train a user to do some of the edits and site updates / changes that they may want to do themselves. It's so easy to set up you can make live mockups for concept development really quickly and easily. It can be used in sketching concepts out all the way through to launching full blown sites. Very versatile!

Enterprise (> 1000 emp.)
Aug 29, 2019
 Source
Overall Rating:
5.0
Dale A. avatar
Dale A.
Marketing Staff
Share
"Designing your own web area has never been so simple."
What do you like best about WordPress.com?

WordPress is an attractive tool to create a web space. Its interface and design are immensely flexible and simple when developing a blog or web space, it contains themes that are really good that adapt to the creativity of any consumer, allow any change and a moment is made. WordPress is an uncomplicated instrument, it has a diversity of designs, templates, accessories, it is manageable and agile, diverse brings many types of options that are excellent, it is fascinating

What do you dislike about WordPress.com?

The primary drawback of using WordPress is that you will have a limited experience of the coding used. That makes it very complex to adapt a web space to fully demonstrate your preferences. You can even make some adjustments, all those changes are lost quickly. Initially it can be difficult for newbies to mold a web space, but through experience one makes it compliant.

What problems is WordPress.com solving and how is that benefiting you?

WordPress has allowed me to design and adjust websites and supports me considerably to create context for my own approach. What we use in design and customization and the web space has added great value to our business. WordPress is very consummate with its services and very automatic. The attention to the consumer has been lovely and this has extraordinarily amended my skill as a user.

Small Business (50 or fewer emp.)
Aug 27, 2019
 Source
Overall Rating:
5.0
Colleen B. avatar
Colleen B.
Sr. Customer Service Rep
Share
"The Reason Why WordPress is the Industry Standard"
What do you like best about WordPress.com?

WordPress is the perfect tool when it comes to building a website or a blog. Many website building platforms either connect with WordPress or compare its tool to WordPress. Both small and large business use this tool and enjoy free or fairly priced options.

What do you dislike about WordPress.com?

WordPress recently changed its composition platform by offering "Block Editor" and the "Classic Editor" is more simple to use. However, there is an easy fix to switch back to the "Classic."

What problems is WordPress.com solving and how is that benefiting you?

WordPress offers a web-building tool called Beaver Builder which offers a step-by-step way to create and edit a website. Both the novice and professional take advantage of its simplicity. With other website builders, users are put through a scavenger hunt to locate the places to make the edits.

Enterprise (> 1000 emp.)
Aug 23, 2019
 Source
Overall Rating:
5.0
Eric B. avatar
Eric B.
Sales And Marketing Specialist
Share
"Attractive platform to create your personal web space"
What do you like best about WordPress.com?

WordPress is a platform with extensions with features that we use to design and adapt our web space. It is beneficial to adapt the software and it continually comes with a wide variety of functions and add-ons that fit perfectly to give coexistence to the spatial perspective. With WordPress organizing a space does not take numerous time. Also, the tool is very well adapted with the different stay services. In addition, I like that WordPress is an easily simple tool to use, it is not necessary to have previous knowledge in the development of websites, it offers a surprisingly feasible interface

What do you dislike about WordPress.com?

One of the things I don't like about WordPress is that it doesn't have as many copy and paste functions as I would like to observe. Solving Wordpress problems is not a simple work effort, however it is advantageous to manipulate, Wordpress is not easy to decipher. On many occasions, it is unpleasant that you reinstall Wordpress simply if you find a mistake, which can mean wasting time and effort.That makes it very difficult to adapt a web space to fully broadcast your preferences. And even if you manage to create some adjustments, all those changes are lost as fast as there is an application reset

What problems is WordPress.com solving and how is that benefiting you?

WordPress is a great tool to configure and configure web spaces and can help me create my own perspective. What is used in the design and customization and the web space has added a great evaluation to our business. WordPress is greatly complete with its services and very automatic. The dedication to the consumer has also been divine and this has significantly corrected my practice as a user.

Small Business (50 or fewer emp.)
Aug 22, 2019
 Source
Overall Rating:
5.0
AA
Awais A.
Content Designer
Share
"“WordPress.com- Flexible Content Management Software”"
What do you like best about WordPress.com?

WordPress.com is highly flexible and enables a user to create all forms of websites he or she wants. Publishing posts is also with ease using WordPress.com. This is because WordPress.com has plenty of publishing tools by which a user posts edited content, schedule publications, and create drafts. Also, WordPress.com has plugins that extend the functionality of site. The Theme system in WordPress.com is also easy to customize. Last, WordPress.com is SEO optimized and has built-in comments.

What do you dislike about WordPress.com?

Since WordPress.com is an open source content management system, this makes it vulnerable to hackers. Security concerns limit the reliability of WordPress.com. The other drawback is that WordPress.com sites need to be updated frequently. Customizing this software require coding with is complex and require technical knowledge. Last, WordPress.com sites run slowly.

What problems is WordPress.com solving and how is that benefiting you?

WordPress.com has helped us in publishing posts to appear in search engines anytime and from any place. Also, WordPress.com has helped us in extending the functionality of our site through plugins that are updated at any time when such a need arises. WordPress.com is powered with an easy theme system and this improves the site’s appearance to the target market. Last, publishing has been very easy and simple as WordPress.com has plenty of publishing tools.

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