Liquid Web background blur
Liquid Web Logo
Liquid Web
4.3
(100)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Liquid Web Reviews & Product Details

Liquid Web Overview
What is Liquid Web?

LiquidWeb is a web hosting and managed cloud services provider that can capably power online content across different industries. The platform is popular among entrepreneurs around the world and is recognized as an industry leader in managed hosting services and exceptional customer support. The company also owns and manages its own core data centers, which allows them to offer bare metal servers, fully managed to host, managed WordPress, and even Managed WooCommerce Hosting.

Company Liquid Web, LLC
Year founded 1997
Company size 201-500 employees
Headquarters Lansing, Michigan, United States
Social Media
Liquid Web Categories on Findstack
Ask Questions about Liquid Web
What Liquid Web is best for?
How does Liquid Web compare to Kinsta?
What are the pros and cons of Liquid Web?
Liquid Web Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Liquid Web Pros and Cons
Pros
  • Fully managed hosting structure
  • Free premium tools included
  • Automatic daily backups
  • 24/7 email, phone and live chat support
Cons
  • No data centers in Asia-Pacific
  • Expensive versus competitors
  • Email hosting is a paid add on
Liquid Web Features
24/7 Monitoring
API Integration
Application Support
Automated Backups
Compliance Reporting
Configuration Management
Content Delivery Network (CDN)
Customizable Alerts
DDoS Protection
Data Migration Services
Database Management
Disaster Recovery
Incident Management
Load Balancing
Log Management
Managed Firewalls
Multi-Cloud Support
Network Management
Patch Management
Performance Optimization
Resource Monitoring
SSL Certificate Management
Scalability Options
Security Compliance
Server Management
Service Level Agreements (SLAs)
Storage Management
Technical Support
User Access Controls
Virtualization Support
Liquid Web Media
Liquid Web 0
Liquid Web 1
Liquid Web 2
Liquid Web 3
Liquid Web Screenshots
Liquid Web Integrations
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 04, 2024
Liquid Web Logo
100 Liquid Web Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
May 26, 2020
 Source
Overall Rating:
5.0
Matthew E. avatar
Matthew E.
Training Specialist | E Learning Designer
Share
"Great Experience, Great uptime!"
What do you like best about Liquid Web?

Easy to get started, great reliability, almost no downtime. Been with them in one form or another for more than 10 years and I've had very few issues. Love the self serve aspect of most things, the SSL management is greatly improved since Liquid web acquired the Cloud Sites product. Its also a very affordable service when hosting multiple web sites with their own databases.

What do you dislike about Liquid Web?

I use mainly the Cloud Sites platform and I wish they had support for .net Core projects. Also sometime I think the DNS management could be done in a more automatic way.

What problems is Liquid Web solving and how is that benefiting you?

Hosting multiple sites from multiple clients. Easy to separate clients and give them their own ftp logins etc. Great control panel very easy to use. Easy to implement SSL Certificates from external vendors. It has also eliminated the concern with traffic spikes as some sites have very strong peak periods.

Small Business (50 or fewer emp.)
Feb 17, 2020
 Source
Overall Rating:
5.0
NK
Nancy K.
Founder
Share
"Liquid Web Can't Be Beat!"
What do you like best about Liquid Web?

I love the uptime, the swift, courteous, efficient service, and the truly HEROIC support I have been getting from Liquid Web for over 9 years. You can't do better, I've tried!

What do you dislike about Liquid Web?

Nothing. Seriously, there is nothing I dislike about Liquid Web.

What problems is Liquid Web solving and how is that benefiting you?

We immediately solved our uptime problems by switching to Liquid Web, and have maintained an incredible uptime record ever since.

Small Business (50 or fewer emp.)
Dec 13, 2019
 Source
Overall Rating:
5.0
RB
Rajeev B.
Founder
Share
"Managed WordPress Now Enhanced by Nexcess for Fast Loading and More..."
What do you like best about Liquid Web?

Liquid Web is a premium hosting service provider that has a pricing on the upper tier with no such thing as shared hosting. For those serious in making a professional web presence without hiccups like site going without a proper SSL, crashed when content/product goes viral, Liquid Web needs consideration. Their customer support through chat is 24x7 and really, really prompt and effective. I am using Liquid Web Managed WordPress and satisfied. From this month, we are getting additional features, thanks to their merger with Nexcess, a web development company that has developed expertise in coming out with innovative hosting applications for Magento, WordPress and WooCommerce. So, the Managed WordPress dashboard now has added features to ensure that the site loads superfast.

What do you dislike about Liquid Web?

The dashboard can be made further user friendly. For instance, linking a new domain with the newly bought WordPress plan can be made more easy, especially for those who are newbies.

What problems is Liquid Web solving and how is that benefiting you?

With WordPress as CMS, we are benefiting from excellent hosting services by LiquidWeb. This ensures that we focus on our core area of content creation, agency services while hosting part taken care by experts in their field.

Small Business (50 or fewer emp.)
Jul 09, 2019
 Source
Overall Rating:
5.0
Ben J. avatar
Ben J.
Owner
Share
"Liquid Web saves the day again!"
What do you like best about Liquid Web?

Kristin F (Krissy) at Liquid Web is an awesome example of the type of personal and expert service that I've come to love and rely on for the success of my business. When I called in today, she came through for me in a big way to day and I appreciate it and my clients appreciate it. I've been through the hosting gauntlet and seen past the marketing promises made by other hosting providers, but Liquid Web delivers on the hardware side and especially on the service side. When I have an issue with my hosting, I know I have someone in my corner who cares about my issue and understands the impact it can have on my business, so it's refreshing and encouraging to know that I'm not alone when something happens. If you like your host or aren't sure if you like them, I'd definitely call Liquid Web and see if they might be a good fit. They won't be for everyone, but I have no hesitation in recommending them.

What do you dislike about Liquid Web?

My only critique is that I've had a few chats or phone calls where the CSR wasn't what I've come to know and love at Liquid Web, but hopefully they learn quickly. But the overwhelming experience has been awesome.

What problems is Liquid Web solving and how is that benefiting you?

I've tried a lot of other companies and had a lot of issues, but these guys get the hardware and the service right and that gives me the confidence to really build my business.

Small Business (50 or fewer emp.)
May 27, 2019
 Source
Overall Rating:
5.0
LH
Lindsay H.
Co Founder
Share
"Managed Hosting with Liquid Web is Incredible"
What do you like best about Liquid Web?

Moving our managed hosting to Liquid Web was one of the best decisions we made last year. The performance is outstanding — our site speed went up by 50% just with the transition. More importantly, the Liquid Web support team goes above and beyond and is easily accessible. Thank you, Liquid Web!

What do you dislike about Liquid Web?

We haven't experienced any downsides to date.

What problems is Liquid Web solving and how is that benefiting you?

Moving to Liquid Web solved a time problem for Pathfinder SEO. We were spending too much time and money managing our own hosting at AWS. The move to managed hosting meant we could focus more energy on our marketing and business and less time on servers and infrastructure.

Small Business (50 or fewer emp.)
May 04, 2019
 Source
Overall Rating:
5.0
RK
Ryan K.
Affiliate Marketer
Share
"Awesome - highly recommended"
What do you like best about Liquid Web?

Support is very helpful. I don't have much of an understanding of working with servers and domains, however every time I contact support with a question they are able to help me get what I need done. Often times they just do it for me which is super helpful. Been with Liquid Web for 3 years and plan on staying for a long time.

What do you dislike about Liquid Web?

Pricing could be better but not too bad for value.

What problems is Liquid Web solving and how is that benefiting you?

Support able to handle tasks that I have no idea how to do.

Small Business (50 or fewer emp.)
Apr 30, 2019
 Source
Overall Rating:
5.0
LL
Leigh Ann L.
Publisher
Share
"Flawless Web Hosting, Secure, Affordable!"
What do you like best about Liquid Web?

I've been a LiquidWeb customer since 2013 and have hosted dozens of sites on my Cloudserver. I would never consider moving to another web hosting company. The performance is virtually flawless and trouble-free, and any technical questions I have had are answered within minutes by a very friendly (and patient!) support staff. I can't recommend this company highly enough.

What do you dislike about Liquid Web?

I've never had any trouble with my Liquidweb server. None. Zip. Zero.

What problems is Liquid Web solving and how is that benefiting you?

Affordable hosting that NEVER lets me down. I spent almost 15 years moving from web host to web host, only to find my sites gone without notice as the company folded. Also, I've never experienced any security issues using Liquidweb. Highly recommended!

Small Business (50 or fewer emp.)
Apr 30, 2019
 Source
Overall Rating:
5.0
AZ
Allen Z.
President And Creative Director
Share
"The best managed hosting service for hosting resellers and hosts of multiple sites, hands down!"
What do you like best about Liquid Web?

I've been using the Cloud Sites service for as long as it has been provided by Liquid Web, and since 2010 from when it was previously provided by Rackspace. The quality and reliability of the hosting and email services is certainly excellent, but the level of tech support is second to none. Their support crew has come through for me countless times over the years, and have even helped me with things that were probably not really their responsibility, i.e. WordPress child theme configuration issues, questions regarding foreign domain name extensions, IMAP email configuration on multiple devices, and much more. If you host multiple small-to-medium websites for yourself and/or others, and you don't have the knowledge or the desire to manage servers or hosting space on your own, you really can't go wrong with their Cloud Sites managed hosting option. They offer one-click installation of WordPress as well as many other content management systems, making this an ideal solution for freelance web developers and designers. Setup and configuration of email accounts is quick and easy, and they offer a website you can send your customers to that helps them set up all their devices and troubleshoot email configuration issues, so you don't have to deal with any of that.

What do you dislike about Liquid Web?

Pricing for the Cloud Sites service is somewhat inflexible, although this only applies to the monthly fee for hosting -- fees for email accounts are by quantity. However, I can't really complain about that because they previously gave me the email service for free (as Rackspace did when they owned this service before Liquid Web). When they started charging for email a couple of years ago, they bumped up the maximum storage on each account from 1 GB to 25 GB, which made the price change significantly less painful.

What problems is Liquid Web solving and how is that benefiting you?

First of all, I don't have to worry about managing hosting space or servers, which saves me time. Yes, there are services out there that provide hosting by the specific amount you need, but they generally don't offer the same level of management. Second of all, the fact that I can reach a tech support person via chat or phone within minutes,at any time of the day or night on any day of the year means that I can solve my clients' problems quickly and easily. Finally, the speed with which I can set up web hosting and email accounts, as well as install content management systems like WordPress, makes the admin side of my job much easier. For me, this is precisely the level of management I need, as I am usually busy providing other services to my clients that are not necessarily related to website hosting or email accounts.

Small Business (50 or fewer emp.)
Apr 29, 2019
 Source
Overall Rating:
5.0
Jimmy W. avatar
Jimmy W.
Gerente De Nuevos Proyectos
Share
"Best hosting provider"
What do you like best about Liquid Web?

We´ve been part of Liquid´s web family since 2011, they have help us grow our business with on point service and fast response on any doubt we ever have. Simply an amazing crew that has the will to help and work with you to make a great site/host with a hugh variety of services and options

What do you dislike about Liquid Web?

So far we are so satisfy with the service

What problems is Liquid Web solving and how is that benefiting you?

They have helped us to make the best selection according to the needs that each project we´ve developed so far.

Small Business (50 or fewer emp.)
Apr 29, 2019
 Source
Overall Rating:
5.0
VC
Vanessa C.
Ceo
Share
"Best Investment In my business"
What do you like best about Liquid Web?

Amazing service, always there to help you, no matter the time of day. If they can't find the problem they will work until they do. Always professional and courteous. Go above and beyond.

What do you dislike about Liquid Web?

Their pricing is a bit more than other providers, but they more than makeup with it with their service. I've been with other providers and while they were 'cheaper' their service reflected it (if there was any 'service' at all)

What problems is Liquid Web solving and how is that benefiting you?

No downtime, they've solved WordPress glitches, plugin problems, and helped me troubleshoot why certain things weren't working during the middle of a launch.

Small Business (50 or fewer emp.)
Apr 29, 2019
 Source
Overall Rating:
5.0
Cayden S. avatar
Cayden S.
Lead Developer
Share
"Incredible Product, Incredible Support"
What do you like best about Liquid Web?

I've been working with Liquid Web's platforms for over a year now and everyday I cannot get over how awesome their solutions are. On top of that, they continuously provide top-notch service with their support staff being well versed in their platforms. I recommend LiquidWeb to anyone I talk to looking for an awesome hosting solution.

What do you dislike about Liquid Web?

I'm not sure there even is anything to dislike!

What problems is Liquid Web solving and how is that benefiting you?

Ability to scale our business without worrying about scaling our hosting. It all goes together!

Small Business (50 or fewer emp.)
Apr 29, 2019
 Source
Overall Rating:
5.0
Rob R. avatar
Rob R.
Marketing Director
Share
"Best hosting service around."
What do you like best about Liquid Web?

Our last hosting company, Nexcess, over-charged us and billed for everything. The only way to get near reasonable pricing was to lock into a trouble, long-term contract with Nexcess, which the former company President, unfortunately signed-up for. When I tookover the reigns, one of my top objectives was to trim the IT budget while improving client suppot. As soon as the contract with Nexcess was over we did not monkey around. Instead, we worked with Angelo at Liquidweb.com to migrate our accounts. We are glad we switched. At the time, we had 70+ Drupal and 20+ Wordpress sites to move. It took nearly 3 months. In less than 1 year, two of my top five annual goals have been achieved, thanks to Liquidweb.com. Liquidweb is a breath of fresh air. Fair pricing, top-level customer support, and outside the box thinkers.

What do you dislike about Liquid Web?

Admin area a bit tricky to understand at first. That said, so far, we love them. Not much to complain about.

What problems is Liquid Web solving and how is that benefiting you?

Multiple client sites on one hosting platform, and liquidweb will respond to my clients without trying to steal them. Best of all they set-up each client and offer auto SSL certifiaction so we don't have to mess with 3rd party tools directly.

Small Business (50 or fewer emp.)
Apr 29, 2019
 Source
Overall Rating:
5.0
Tyler W. avatar
Tyler W.
Founder
Share
"Customer service makes LW the best hosting company"
What do you like best about Liquid Web?

We have 2 servers with LW and manage approx. 20 websites. I have a new issue needing advanced support at least once per month and I know that I can always count on their team to help me get out of a jam. They could probably be triple the the price of any other company and it would still be worth it for the service they provide.

What do you dislike about Liquid Web?

I honestly don't have anything that I dislike. I guess they could always be cheaper but I don't feel like I'm paying too much as it is.

What problems is Liquid Web solving and how is that benefiting you?

I'm not an expert when it comes to servers or domains, but I know that with my experience and LW's customer support I can figure out pretty much any problem.

Small Business (50 or fewer emp.)
Apr 26, 2019
 Source
Overall Rating:
5.0
Don F. avatar
Don F.
President
Share
"Their customer support for Wordpress has been outstanding"
What do you like best about Liquid Web?

I spent a lot of time selecting a web host for my web clients. I chose Liquid Web after having used many others over the past 16 years, some really big ones included. Their customer support for Wordpress has been outstanding. The response time is usually just minutes. The service reps (who are in the USA) speak in clear, easy to understand terms and directions.

What do you dislike about Liquid Web?

Their email for business interface could be improved, but it works and the email has had no troubles.

What problems is Liquid Web solving and how is that benefiting you?

Hosting more sites for less money than other hosts

Small Business (50 or fewer emp.)
Apr 25, 2019
 Source
Overall Rating:
5.0
AN
Anthony N.
Director
Share
"THEY SAVED MY LIFE FROM NAME CHEAP EXPLOITATION"
What do you like best about Liquid Web?

24 HOUR RESPONSE AND QUALITY SERVICE. They attend to your queries immediately and would even do some web developer fixes if you request them to. They are the best. its as simple as that

What do you dislike about Liquid Web?

ITS EXPENSIVE (MY CURRENT PLAN). i wish they could offer the same service for a lesser cost for small bussiness and websites like ours which is just a job site. Most times their website looks a bit complex with so much information that we who are not computer web develpers find it hard to navigate through

What problems is Liquid Web solving and how is that benefiting you?

MY WEBSITE DOESNT GO DOWN FREQUENTLY LIKE NAMECHEAP

Visit website