IRIS CRM vs Zoho CRM

Take a look at how IRIS CRM and Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. IRIS CRM scores 4.6 out of 5 from 94 reviews, while Zoho CRM has been rated 4.1 out of 5 from 2438 reviews.
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IRIS CRM Logo

IRIS CRM

4.6
(94)
Zoho CRM Logo

Zoho CRM

4.1
(2,438)
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At a Glance
IRIS CRM Logo
IRIS CRM
Starting at:
$1799.00/month
Zoho CRM Logo
Zoho CRM
Starting at:
$14.00/seat/month
Overview
IRIS CRM Logo
IRIS CRM
Iris CRM is a user-friendly CRM that is rooted in simplicity and usability. It’s a cloud-based platform designed to work as ERP for agents and consolidate day-to-day operations into a single platform. It also features tools that support residual income operations, merchant onboarding, lead and li... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
IRIS CRM
View 10 images
IRIS CRM Screenshots
Zoho CRM Logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
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Pricing
IRIS CRM Logo
IRIS CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Full System Plan
$0.00
/ month
Residuals Only Plan
$1799.00
/ month
See all pricing
Zoho CRM Logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Pros and Cons
IRIS CRM Logo
IRIS CRM
Pros

Not enough data available.

Cons

Not enough data available.

Zoho CRM Logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Reviewer's Segments
IRIS CRM Logo
IRIS CRM
Small Business
79.79%
Mid Market
18.09%
Enterprise
2.13%
Zoho CRM Logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
IRIS CRM Logo
IRIS CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zoho CRM Logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
IRIS CRM Logo
IRIS CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho CRM Logo
Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
IRIS CRM Logo
IRIS CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho CRM Logo
Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
IRIS CRM Logo
IRIS CRM
Total integrations: 13
  • Acquire.io
  • AliveChat
  • ApexChat
  • Apollo.io
  • Appy Pie
  • Authorize.Net
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Calendar
  • Campayn
  • CardConnect
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Concord
  • Creatio
  • Deskxpand
  • DocuSign
  • Domain.com
  • Folderly
  • Genesis Pro
  • Global Payments
  • GoTo Connect
  • GoToMeeting
  • Google Workspace
  • Goolara Symphonie
  • HubSpot
  • Hunter
  • Incrowd Interview
  • Instapage
  • Involve.Me
  • JangoMail
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Lyne.ai
  • MCA Suite
  • Mailture
  • Microsoft Outlook
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • OpenPhone
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Shift4Shop
  • Skuid
  • Slack
  • Smith.ai Live Website Chat
  • Stripe
  • SupportBee
  • SurveySparrow
  • Textdrip
  • Tidio
  • Trello
  • Twilio
  • UENI
  • Unbounce
  • Userlike
  • Xperify
  • Zapier
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • ZoomInfo
Zoho CRM Logo
Zoho CRM
Total integrations: 82
  • Acquire.io
  • AliveChat
  • ApexChat
  • Apollo.io
  • Appy Pie
  • Authorize.Net
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Calendar
  • Campayn
  • CardConnect
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Concord
  • Creatio
  • Deskxpand
  • DocuSign
  • Domain.com
  • Folderly
  • Genesis Pro
  • Global Payments
  • GoTo Connect
  • GoToMeeting
  • Google Workspace
  • Goolara Symphonie
  • HubSpot
  • Hunter
  • Incrowd Interview
  • Instapage
  • Involve.Me
  • JangoMail
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Lyne.ai
  • MCA Suite
  • Mailture
  • Microsoft Outlook
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • OpenPhone
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Shift4Shop
  • Skuid
  • Slack
  • Smith.ai Live Website Chat
  • Stripe
  • SupportBee
  • SurveySparrow
  • Textdrip
  • Tidio
  • Trello
  • Twilio
  • UENI
  • Unbounce
  • Userlike
  • Xperify
  • Zapier
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • ZoomInfo
Top Alternatives
IRIS CRM Logo
IRIS CRM
See all alternatives
Zoho CRM Logo
Zoho CRM
See all alternatives
Company Details
IRIS CRM Logo
IRIS CRM
  • By IRIS CRM
  • Located in Brooklyn, NY, United States
  • Founded in 2010
Zoho CRM Logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000