Freshsales vs IRIS CRM

Take a look at how Freshsales and IRIS CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while IRIS CRM has been rated 4.6 out of 5 from 94 reviews.
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Freshsales Logo

Freshsales

4.5
(1,104)
IRIS CRM Logo

IRIS CRM

4.6
(94)
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At a Glance
Freshsales Logo
Freshsales
Starting at:
$15.00/month
IRIS CRM Logo
IRIS CRM
Starting at:
$1799.00/month
Overview
Freshsales Logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
IRIS CRM Logo
IRIS CRM
Iris CRM is a user-friendly CRM that is rooted in simplicity and usability. It’s a cloud-based platform designed to work as ERP for agents and consolidate day-to-day operations into a single platform. It also features tools that support residual income operations, merchant onboarding, lead and li... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
IRIS CRM
View 10 images
IRIS CRM Screenshots
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Pricing
Freshsales Logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
IRIS CRM Logo
IRIS CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Full System Plan
$0.00
/ month
Residuals Only Plan
$1799.00
/ month
See all pricing
Pros and Cons
Freshsales Logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
IRIS CRM Logo
IRIS CRM
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Freshsales Logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
IRIS CRM Logo
IRIS CRM
Small Business
79.79%
Mid Market
18.09%
Enterprise
2.13%
Deployment
Freshsales Logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
IRIS CRM Logo
IRIS CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales Logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
IRIS CRM Logo
IRIS CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales Logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
IRIS CRM Logo
IRIS CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshsales Logo
Freshsales
Total integrations: 21
  • Asana
  • Authorize.Net
  • Calendar
  • CardConnect
  • CloudTalk
  • Concord
  • DocuSign
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Global Payments
  • Gmail
  • Google Workspace
  • HubSpot
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Outlook
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Slack
  • Smith.ai Live Website Chat
  • Stripe
  • SurveySparrow
  • Trello
  • Twilio
  • Zapier
IRIS CRM Logo
IRIS CRM
Total integrations: 13
  • Asana
  • Authorize.Net
  • Calendar
  • CardConnect
  • CloudTalk
  • Concord
  • DocuSign
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Global Payments
  • Gmail
  • Google Workspace
  • HubSpot
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Outlook
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Slack
  • Smith.ai Live Website Chat
  • Stripe
  • SurveySparrow
  • Trello
  • Twilio
  • Zapier
Top Alternatives
Freshsales Logo
Freshsales
See all alternatives
IRIS CRM Logo
IRIS CRM
See all alternatives
Company Details
Freshsales Logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
IRIS CRM Logo
IRIS CRM
  • By IRIS CRM
  • Located in Brooklyn, NY, United States
  • Founded in 2010